Greek Trendsetters

Services

Discover your sorority's signature style at our official store! We offer a wide range of custom apparel, from hats and tees to jackets, all personalized with your chapter's unique flair or your line name and number. Our expert embroidery adds a touch of class to every piece. Experience the perfect blend of quality and style. Shop now and how your sorority pride!

FAQ

1. What is the typical production and shipping time for orders?

For embroidery items, please allow 3 weeks for production and 1-2 weeks for shipping. Non-embroidery custom items have a production time of 1 week and shipping time of 1 week. Most items are delivered sooner, but these time frames help us ensure quality and satisfaction.

2. Can I customize the design colors?

No, the colors of our designs cannot be altered or changed. However, you can personalize items by adding your chapter name, line name, and line number to make them uniquely yours.

3. What types of customizations can I add?

You can add your name and line number to the back of any item. Other customization options include adding your chapter name and line name to the design.

4. Why do embroidery items take longer to produce?

Embroidery is a detailed and time-intensive process that requires precision. We take the extra time to ensure that every embroidered item meets the highest quality standards.

5. Will my order ship faster if it doesn't include embroidery?

Yes, non-embroidery items have a quicker turnaround time and can often ship out sooner. Our standard time frame is 1 week for production and 1 week for shipping.

6. Can I rush my order?

We currently do not offer rush production or shipping, as we want to maintain our commitment to quality. However, we work diligently to complete and ship orders as quickly as possible.

7. What is your return and exchange policy?

Due to the custom nature of our products, we do not accept returns or exchanges unless there is an error on our part. Please ensure that all customization details are correct before placing your order.

8. How will I know when my order has shipped?

You will receive an email notification with tracking information as soon as your order ships. This way, you can keep an eye on its progress and estimated delivery date.

9. Can I make changes to my order after it's been placed?

Once an order has been submitted, we begin production immediately. If you need to make changes, please contact us as soon as possible, and we will do our best to accommodate your request.

10. Who can I contact if I have questions about my order?

Feel free to reach out to our customer support team via email (creationzinabreeze@gmail.com) or phone (470)918-1721 for any questions or concerns regarding your order. We're here to help!.